Shipping

SHIPPING

Scrub Lab ships worldwide.

Australia Delivery

  • Free standard shipping for orders over $100
  • $12 Standard shipping for orders less than $100
  • $15 Express shipping

New Zealand Delivery 

  • Free shipping for orders over $100 (AUD)

International Delivery

  • Free standard shipping for orders over $200 (AUD)

Please note that some items are not available to be shipped to certain countries/regions. 

We hold no liability if you provide us with an incorrect postal address.

We endeavour to get your parcel out as soon as possible however, please allow for up to 48-72 hours from date of purchase, unless pre-ordered. Should you require something urgently please email us at hello@scrub-lab.com

(Please allow up to 5 working days during peak trade period of a new range release, promotions and sale.)

Once your order is ready for dispatch you will receive an order shipment email. Please then allow for the following working days for the order to reach you.

Shipping Method

Shipping Costs

Timeframe

Standard Australia wide for orders >$100

FREE

2-7 business days*

Standard Australia wide for orders <$100

$12.00

2-7 business days*

Express Post Australia wide

$15.00

1-4 business days*
New Zealand >$100 FREE 8-13 business days

Worldwide for orders >AUD $200

FREE

10-27 business days

Worldwide for orders <AUD $200

Applied at checkout

10-27 business days


*Express post remains the fastest postal delivery option, but with current circumstances your order is not guarantee next business-day delivery at the moment, the timeframe provided is indicative and is subject to change due to circumstances beyond our control. Please refer to our carriers delivery times here. All our items are dispatched from Victoria. We do not accept responsibility for delayed items and will not provide postage refund for items that do not arrive on time. 

TAXES AND DUTIES

Please be aware that packages may be subject to delays and/or additional taxes and duties when shipped to international countries outside of Australia.

We take every effort to ensure a quick and smooth delivery, however we do not take responsibility for any delays and/or extra fees which may be applied via customs and duty offices in the receiving country.

As the recipient, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.

Taxes and duties are calculated per your shipping country.

UK VAT will be applied to orders dispatched to the United Kingdom.

PRE-ORDERS

  • Pre-order items can be purchased now however they will only be shipped at the stated release date or shortly after. Please note details on item description for lead times of pre-order items.

  • Please be certain of your pre-order as we do not accept cancellation on pre-orders that are placed.

  • If you purchase a pre-order item along with other item/s, your order will not be shipped out. Your order will be held in dispatch until your pre-order item arrives. If you would like your items to be shipped out separately from your pre-order item, you will need to make two seperate purchases.